FAQ
How do I sign up?
You can register for a trader’s account at our website using a trade registration form. It is a quick and easy process in which you provide us further information about you and your business.
How can I view your prices?
Only registered traders can view our prices. Please register here, we will check your form as soon as possible and update you.
When will you ship my order?
All orders are shipped either on the same or the next 2 working days.
How quickly will I receive my order?
Orders are usually delivered within 3 – 5 working days from shipping.
Do you have any minimum order value?
No. But any order under £300 ex VAT will be charged a delivery fee of £15.
Do you ship outside of the UK?
Yes. Please use our contact page to send us an email regarding European and International orders.
Can I collect my order?
Please use our contact page to send us an email regarding order collection from our distribution centre.
What if my order is damaged?
It’s important to us that your order arrives safely. Unfortunately, accidents can happen. If you order is damaged, then please use our contact page to send us an email. Please also visit https://www.shop.kidzon.co.uk/delivery-returns/ for further information.
